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Privacy Policy

TownConnect is dedicated towards providing easy and efficient contracting solutions to its Users (“Service”). This Privacy Policy serves as the agreement between TownConnect and Users, and governs the Site’s use of your personal information provided by you. If you disagree with anything in this Privacy Policy or the TownConnect Terms of Use, you must discontinue use of the Site and exit immediately.

MINOR’S PRIVACY

The Website and Services are not directed toward children 18 years or younger, and we require our Users to be 18 years old or older. Accordingly, TownConnect does not knowingly collect or maintain personally identifiable information from children 18 years old or younger.

INFORMATION VISIBILITY

TownConnect is designed to facilitate communications and projects between Users and Contractors. Much of the information you provide to us on the Site is information you are asking us to publish or make available to other Users and Contractors. Always be careful when sharing information to make sure private information is not posted publicly.

PAYMENT MODE

Users will make payments on completion of Contracts directly to the Contractor without any facilitation on the part of the Site or any channelization thereof. The private information such as contact number, billing address, address where the Services are required to be executed do not fall under the security liability of the Site.

INFORMATION ON THE SITE

You agree not to hold TownConnect or any of its officers, employees, agents responsible or accountable for any of your listing, postings or information and nor shall we, our officers, employees or agents be liable for any misuse, illegal activity or third party content as most postings, listings or information are generated by various users directly.

ACCURACY & ACCESS

You understand and agree that we do not guarantee the accuracy or legitimacy of any listing, posting, information by other users. You further agree that we are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the site or as a result of any exchange of services. Accordingly, to the extent legally permitted we exclude all implied warranties, of merchantability, fitness or quality of the Site and our services.

OTHER USES OF PERSONAL INFORMATION

TownConnect will share your personal information as required by law or in order to support investigations; prevent or take action regarding illegal or fraudulent activities; in response to violations of TownConnect's Terms of Use; to protect TownLabour’s rights or property; and for other reasons in TownLabour’s reasonable discretion. TownConnect may also share your personal information with a third party if TownConnect is acquired by or merged with another company, or enters into negotiations regarding the same.

PRIVACY POLICY CHANGES

TownConnect may update and change this Privacy Policy from time to time, and at any time. By continuing to access or use the Services after the changes have become effective, you are agreeing to be bound by such changes. TownConnect encourages all Users to check back at the Website and review this Privacy Policy periodically.

Client Contractor Relationship

TownConnect will not be liable in any case if any of our contractors mis-behaved with you during the work. However, we do all the background verification before employing them. Hence, we advise everyone to invite them only during the day timings when one of your family members is present at home.

Misuse of Credit/Debit Card Information

TownConnect will not be responsible if any of your card information, for instance, your name, phone number, address or card number get misused. All the online transactions are made via the payment gateway CCAvenue. Hence, we don’t keep track of your personal data and all the information is stored by the payment gateway itself.

Refund Policy

No refund transactions will be made in case if any of the work done by our one of the contractors gets undone after one or two days. We will not refund your amount. However, we can send our contractor to get the work done again.

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